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Thursday, July 11 • 2:45pm - 3:45pm
Plenary Session 5 - Why are Effective Recalls so Hard?

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Everyone works hard to announce a recall.  And yet, few appear to be as effective as they could be.  This session will use real world examples to discuss recalls and develop plans, actions and insights that could improve consumer response.  Also hear about the latest technology developments that companies can use to improve the effectiveness of recalls at the consumer level.

Moderators
avatar for Rachel Weintraub

Rachel Weintraub

Legislative Director and General Counsel, Consumer Federation of America (CFA)
Rachel Weintraub is the Legislative Director and General Counsel for Consumer Federation of America (CFA). Previously, she was the Director of Product Safety. Rachel has worked with Consumer Federation of America since 2002.  Her primary focus is advocacy on product safety issues... Read More →

Speakers
avatar for Beverly  Kohen

Beverly Kohen

Director, Field Operations, CPSC
Bev has worked at the CPSC since 1988. She began her career as a Product Safety Investigator in the New York City office and became a Compliance Investigator several years later. She also worked as a Public Affairs Representative throughout the years and was a Supervisor.  She later... Read More →
avatar for Autumn Moore

Autumn Moore

Director, Regulatory Affairs & Compliance, Retail Industry Leaders Association (RILA)
Autumn Moore, Director of Regulatory Affairs and Compliance, leads RILA’s Consumer Product Committee which discusses product safety, including chemical regulations for consumer products and internet connected products. She joined RILA from The Toy Association where she where worked... Read More →
avatar for Tony Lim

Tony Lim

Co-Founder & President, Carma Project
Tony Lim is Co-Founder and President of Carma Project, a company focused on improving consumer safety through its innovative technology platform that uses peer-to-peer influence and incentives to accelerate consumer response to recalls. He is responsible for leading the day-to-day... Read More →


Thursday July 11, 2019 2:45pm - 3:45pm
Saint Louis University, Richard A. Chaifetz School of Business, Center for Supply Chain Excellence Anheuser-Busch Auditorium 3674 Lindell Boulevard St. Louis, Missouri 63103

Attendees (6)